Technical Service Engineer

Our client is a leader in Industrial Automation and Process Control technology. With a focus on temperature control and data acquisition our client offers innovative solutions to the Industrial, Pharmaceutical, Biotechnology and Healthcare organisations globally.

A bit about the role:

• My client is looking for a highly motivated individual, who is passionate about understanding customer problems, and able to deliver high-quality solutions on time.

• The Technical Service Engineer will be responsible providing technical support to customers on the clients Products & Services

• You will be required to provide both 1st & 2nd level technical support for the clients engineering systems and solutions.

• In the role of Technical Service Engineer, you will be liaising with the R&D division to investigate complex technical problems – to come up with a quick solution.

• This role is a Hybrid role but also may include you to go out and support the client’s engineers on site.

• Within the role of this Technical Engineer, you may be occasionally required to assist with the SAT or FAT systems and commissioning.

• With your engineering technical experience, this position may include delivering the occasional training courses to end users/customers.

• Within this Technical Service Engineer role, it is essential that you are comfortable in speaking with customers both via phone and face to face.

What’s required:

• Full UK Driving License, and willingness to travel to customer sites

• HNC/HND in Electrical Engineering

• Wide knowledge of PC and Server Hardware/ Operating systems

• Can demonstrate a high level of experience in programming, such as SQL, C, C++ or Visual Basics

• Confident & comfortable with speaking to customers daily

• History of working with DCS and industrial process control systems

• A proven track record of PLC programming (IEC)/ PLC Hardware