Technical Internal Sales Specialist

Position Title: Technical Internal Sales Specialist

Department: Process Automation

Location: Coventry, UK (Hybrid)

Reporting To: Head of Process Automation

Objective:

The Technical Internal Sales Specialist will support the growth of the Process Automation department by providing technical and sales support, with a focus on instrumentation and valve actuation. This role involves close collaboration across departments to ensure smooth product delivery and profitable sales.

Key Responsibilities:

Enhance Performance:

• Collaborate with all departments to ensure smooth product and service delivery.
• Improve technical knowledge within both internal and external teams.

Prepare Valve Schedules and Quotes:

• Generate accurate schedules and quotes for process automation and manual valves.

Reporting and Team Support:

• Assist in compiling monthly reports for the Head of Process Automation.
• Contribute to team activities, working towards targets, ensuring clear communication, and providing technical training and advice.

Product Development and Market Awareness:

• Support the development of the product portfolio with factory Product Management teams.
• Stay informed on market trends and competitor activities to identify new markets and opportunities.

Pricing and Inventory Management:

• Recommend pricing, discounts, and terms for products.
• Work with Stock Control to maintain adequate inventory levels within budget constraints.

Product Launches and Sales Support:

• Assist in launching new process automation products and delivering training.
• Collaborate with sales managers to achieve sales strategy goals and present technical solutions to customers.

Communication and Collaboration:

• Liaise with Product Management, Projects, Sales, Accounts, and Logistics teams to support short-, mid-, and long-term planning.
• Build strong working relationships with relevant personnel.

Required Qualifications and Experience:

Engineering Degree, minimum HNC, or equivalent (Preferred)

Technical Product Knowledge - Strong expertise in instrumentation and valve actuation is essential.

Have a natural ability to grasp technical concepts and be able to advise customers on technical solutions with confidence.

Able to thrive in a busy sales department and be able to handle a wide variety of tasks within a small team.

Personal Profile:

A customer focussed, self-motivated team player

Strong communicator – able to convey technical concepts clearly to a range of different stakeholders.

High level of numeracy and commercial awareness.

What We Offer:

- Competitive salary and benefits package – including pension, life assurance, and a healthcare cash plan.

- Opportunities for professional development and progression within the company.

- A supportive, diverse work environment.