IT HR System Technical Administrator

IT HR SYSTEMS TECHNICAL ADMINISTRATOR

Location: London or Weybridge

Hours of work: 37.5

Contract Type: Permanent

ISS UK & I are undergoing an exciting and challenging transformation in the way we manage our people. To facilitate this, we are upgrading our HR technology landscape to enhance our recruitment, onboarding, data management, processes, and services.

Job Description

We have an exciting opportunity for an experienced Technical Administrator to join our team.

In this role, you will support the implementation of our new HR technology, helping to build the governance, structure, and processes required to truly enable our business.

Following the implementation phase, you will continue to support and maintain these systems on an ongoing basis.

Reporting to the IT People Systems Manager, the IT HR Systems Technical Administrator will play a crucial role in ensuring the smooth operation and maintenance of our HR technology landscape.

If you have a strong background in technical administration and are eager to contribute to a transformative project, we encourage you to apply and join us in revolutionising our HR processes.

Key Responsibilities

• Supporting the implementation of a new HR System through project into BAU
• Working closely with the 1st line P&C end user support team and providing technical / 2nd line end user support of People Systems
• Carrying out system administration activities, producing and maintaining related process documentation
• Monitoring and managing the integrations between the People, Payroll, Workforce Management, and other systems
• Managing the UK&I P&C technology landscape and architecture
• Supporting Test and Release management processes
• Compliance with relevant IT General controls and data security standards
• Liaising and collaborating with stakeholders, including the People & Culture (HR) department, ISS UK IT Team, ISS Group System support teams, external system providers

About You

• Demonstrable successful experience in working on successful projects with a collaborative team effort
• Demonstrable experience of the Employee Central/EC module on SAP SuccessFactors
• Experience of supporting SAP SuccessFactors
• Collaborative approach to senior stakeholder management and networking
• Co-designing system solutions with end user experience at the centre
• Supporting and managing system integrations
• Understanding of Data Management principles and best practices
• GDPR and Data Governance policies and standards
• Excellent analytical, quantitative, problem-solving, critical thinking skills with a keen attention to detail.
• Excellent active listening, verbal, written, presentation, communication, influencing and people skills, with the ability to effectively collaborate with cross-functional teams and present complex information to non-technical stakeholders.
• Proven ability to work in a fast-changing environment and execute with urgency, while maintaining the ability to apply sound judgement.
• Strong intellectual curiosity and business acumen.

It would be advantageous if you also have previous experience of:

• ServiceNow, Jira or similar case management tools / products
• DocuSign / Opentext or similar document management solutions
• Reporting and Data Extraction/Manipulation Tools
• Interface design and technology options
• System implementations and data migration

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com