Customer Technical Manager / Fresh Produce / Herts
Up to £60k plus package (2 days RW offered)
Are you passionate about food safety, quality, and sustainability? We are recruiting a Customer Technical Manager to provide dedicated technical service to internal and external customers, ensuring product quality and customer compliance with customer standards. You will be key in managing relationships with M&S, Ocado, and other customers while supporting the business with technical innovation and continuous improvement.
Key Responsibilities:
- Manage customer technical development to drive growth and competitive advantage.
- Ensure product safety, legality, and quality to protect the business and customer requirements.
- Lead innovation, quality improvement projects, and new product development (NPD).
- Be the main point of contact for customer teams, hosting visits to Flamingo and supplier sites.
- Maintain accurate customer specifications and communicate technical policies to internal teams and suppliers.
- Support the technical agenda in line with Flamingo's business objectives.
- Use data to monitor performance and ensure the business is meeting “fit to supply” standards.
- Optimise systems and processes to create a more efficient, cost-effective business.
Skills & Experience:
- Proven experience in managing product quality, food safety, and compliance.
- Experience in a customer-facing role, preferably in produce or prepared produce.
- Strong project management skills and the ability to meet deadlines.
- Formal qualification in food science or agronomy preferred.
- Excellent verbal and written communication skills.
How to Apply
- If this sounds like you, please apply via the link. Alternatively, for a confidential chat about this exciting role, don't hesitate to get in touch with Luan on 01780 480530 or luan@morepeople.co.uk